Transport Investigations Limited
TIL - Rail revenue protection platform and website
Campfire Digital maintains and evolves a bespoke ERP platform for Transport Investigations Limited (TIL), one of the UK's leading rail revenue protection companies. The platform manages the entire process - from initial passenger contact through to fine payment and court proceedings - with a Trust Payments integration for secure online settlement. Campfire also designed and built TIL's institutional website.
The ERP platform
Mission-critical infrastructure for rail revenue protection
TIL manages the entire process for handling fare evasion on the UK rail network - from passengers without a valid ticket or underpaying their fare - through to final resolution. The bespoke ERP platform orchestrates every step: passenger case management, automated legal letter generation, court proceeding tracking and fine collection. Hosted on AWS with secure intranet access for TIL's teams, the platform handles sensitive legal and personal data in strict compliance with UK legal requirements.
Payment integration
Trust Payments - secure online settlement
Campfire Digital integrated Trust Payments into the TIL platform, allowing passengers to settle their fines online securely. This integration ensures PCI DSS compliance and provides a smooth payment experience while maintaining the security standards required by a legal organisation of this scale.
The platform in action
An interface built for demanding legal teams
The TIL platform provides a clear, structured interface allowing teams to manage large volumes of passenger cases with rigour and efficiency. Every step of the process - from case creation to court proceeding tracking - is logged and accessible from a centralised dashboard.
Project team
Built by
Mat Wright
Project lead - Lead developer
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